22°CBook Now
-
...Enter as a Stranger, leave as a Friend...
Room Directory
#Selamat Datang!
A very warm welcome at The Lombok Lodge!
We want to assure you of our commitment to helping you enjoy every aspect of your stay. Your comfort is of utmost importance to us. We seek nothing less than to provide you with a level of service that will leave you feeling relaxed and pampered. We do hope that you will not hesitate to let us know
how we can best serve you on this visit. We wish you a memorable and pleasant stay in Lombok!
A F T E R N O O N – T E A
Enjoy The Lombok Lodge Traditional Afternoon Tea Service. Fresh Lemongrass Tea – from our own garden – or Lombok Coffee will be served at the private area of your Lodge Terrace, together with Chef Jiwa’s selection of today’s cookies. Daily available between 4:00 pm and 5:00 pm. Charges may apply, unless The Lombok Lodge Traditional Afternoon Tea service is included in your rate plan.
A I R – C O N D I T I O N I N G
For your personal comfort, all Lodge Suites have individual thermostat control switches enabling you to regulate your room temperature. We would be pleased to offer assistance if required. Do not hesitate to dial ‘extension 0’ for assistance.
A P P L E – T V – M O V I E – S Y S T E M
1. Switch on the TV and select HDMI 1
2. Tap PLEX on The Lombok Lodge iPad
3. Select ‘Movies’
4. Select the movie of your choice
5. Select the subtitles of your choice (if available)
6. Tap AirPlay on the iPad screen of the hotel iPad
7. Tap Apple TV to stream content to the TV
* Apple AirPlay is no longer supported by Netflix. If you stream Netflix from, the app will no longer support Apple AirPlay. This means that you won’t be able to cast shows on Netflix from your iOS device to the Apple TV. Should you prefer to stream other personal content than Netflix Content through our Apple TV System, please contact us and we will be happy to assist to change the settings in your room.
A P P L E – M U S I C – S Y S T E M
1. Switch on the TV and select HDMI 1 on the TV Remote Control
2. On the Bose remote control press the TV button and increase the Bose Volume
3. Tap PLEX on The Lombok Lodge iPad
4. Select the folder ‘Music’ and choose the music of your choice
5. Swipe up from the bottom of your screen to open Control Center
6. In Control Center, swipe horizontally to find the Now Playing screen
7. Tap Apple TV to stream music.
ATM
An ATM Machine (Automatic Teller Machine) is available in Tanjung Village, at 10 minutes from The Lodge. Operated by BNI Bank, it’s available for anyone wanting to make transactions with a wide range of International Credit and Cash Cards.
B A B Y S I T T I N G – S E R V I C E S
Our team will be pleased to assist you with babysitting your child/children.
USD 8++, price per hour apply.
B A G & H A T S
The Lombok Lodge Bag and Hats are at your disposal during your stay with us.
Please feel free to use them.
Both items are available at The Lodge Boutique as a souvenir.
B A G G A G E – S E R V I C E S
We will coordinate the collection of your luggage on arrival and in advance of your departure. Your suitcase can be safely stored away for your convenience.
B E A C H – B A R B E C U E
A memorable evening with your family or loved one at The Lodge Beach area. Special vegetarian menu and other dietary restrictions are available.
See Menu
B E A C H & P O O L – S A F E T Y
While the beach at The Lombok Lodge is inviting, it’s recommend that you do not swim in the sea. Kindly be advised that there is no lifeguard patrolling the beach or swimming pool. Swimming is at your risk.
B E A C H – B I S T R O & B A R
The perfect place for your breakfast overlooking the ocean, a delicious lunch, afternoon cocktail or your pre-dinner drinks. Bar Hours are from 10:00am.
See Menu
B O A R D – G A M E S
Traditional Indonesian Board Games, as well as Playing Cards, Rummikub, Scrabble, Pictionary and others, are available at The Lodge Bar.
B O U T I Q U E
Every item at The Lodge Boutique reflects the primitive charm and elegance of Lombok, and helps recall the service we offer at The Lodge. The Lombok Lodge gifts are selected from local artisans and respected producers and reflect the culture, heritage and experience of Lombok. Boutique Hours are from 9:00 am till 7:00 pm.
B R E A K F A S T
In order to make you feel ‘at home’, breakfast is served without time limit.
Anytime, Anywhere.
B R E A K F A S T – IN – B E D
B R E A K F A S T @ T H E – P O O L
Breakfast in bed? Breakfast at The Lombok Lodge Pool? Not a problem at all, without additional charges and without time limit. Order online, while using The Lombok Lodge Apps and your order will be served at the requested time and place.
C A S H I E R
Foreign currency will be accepted for payment of accounts and can be exchanged to local currency (Rupiah). Payment may be made through the lobby based on The Lodge current exchange rate.
C L O T H E S – R A C K
A retractable clothes line is available in the shower area of your bathroom.
Suitable for drying your swim wear and/or towels.
C R E D I T C A R D S
We accept Visa, Master Card and AMEX.
C E L E B R A T I O N S
A special day in a special place.
In order to make your stay even more special we are pleased to offer you some romantic dining options.
For more information click here >
C O C O N U T – O I L
Fresh Coconut Oil is available upon request at The Lodge Boutique.
Please dial extension ‘0’ to order or click here >
D E T O X – W A T E R
Fresh Water and the refreshing The Lombok Lodge Detox Waters are available at our complimentary at our Lobby Snack Corner & at The Lombok Lodge Beach Bar.
D O C T O R
Our doctor on call is available around the clock. Should you need any medical assistance, please dial ‘0’.
D R E S S – C O D E
Please feel comfortable to dress as you wish in The Lodge. We request that in The Lodge Cocktail Bar our lady guests wear a cover-up over bathing suits and men cover bare chests. Any form of nudity is not recommended in the public areas out of respect for local custom. This includes topless sunbathing for ladies.
E L E C T R I C I T Y
The electric current is 230V, 50 Hz cycles. Please be aware of electricity blackouts on the island of Lombok. Do not hesitate to contact us for further information. In order to charge your electronic devices, you will find electricity sockets on the shelf near the window. For your convenience, adaptors can be obtained at all times. Please dial extension ‘0’ should you prefer to have an adaptor delivered to your Lodge.
E – L I B R A R Y
Read Today’s Newspapers and Magazines.
Discover news from around the world.
Download The Lombok Lodge Hotel App and log in at The Lombok Lodge Media Platform.
#AtYourService
Download App
E M E R G E N C Y – P R O C E D U R E S
In the unlikely event of a fire in your Lodge, please follow up the steps below:
• Please remain calm.
• Notify reception immediately
• Evacuate your Lodge, close all doors/windows and turn the AC off.
• Do not put yourself at risk trying to remove your personal belongings.
• If the fire is small, please use the fire-fighting equipment, inside the cabinet of your Lodge.
At all times, please think about your personal safety first.
E A R – P L U G S
For a good night’s sleep in Lombok.
Please dial extension ‘0’.
F E E D B A C K
Please do not hesitate to share your feedback regarding The Lombok Lodge or your personal suggestions to improve our services. We would love to hear from you, in order to serve you better.
F L A V O R S
The name of The Lombok Lodge Fine Dining Restaurant. Romantic ‘Al fresco’ Fine Dining at the edge of the ocean (under weather permit). Restaurant Operating Hours – 7:00pm and 10:30pm
See this Week’s Menu
F O G G I N G
In order to control insects on the property, we schedule fogging on a daily basis. This service incorporates a “fogging-machine” which generates insecticide vapours to eliminate mosquito breeding. You will be informed in advance of the schedule.
F I N E – D I N I N G
A daily changing 5-Course dinner is included in your accommodation rate at will be served at ‘FLAVORS’ Restaurant. Do not hesitate to inform us about your special preferences or personal requests.
See this Week’s Menu
F L O R I S T
Flowers for any occasion are available with 24 hours’ notice.
F U S I O N – B A N D
Weekly at The Lodge Fine Dining restaurant ‘FLAVORS’.
Entertainment program may change without notice.
G O U R M E T – B A R
Every Lodge has a fully stocked personal bar containing juice, waters and beers. We would be delighted to further customize your personal bar to your preference.
G R A T U I T Y
We do not encourage gratuities to individual members of staff. Should you wish to leave gratuities for the staff, please put the money in an envelope and leave it at the Front Desk. If any staff member has given you extraordinary service, please write the name(s) of the staff member(s).
H E R M È S – B A T H R O O M – A M E N I T I E S
Hermès Premium Bathroom Amenities in a natural chic style are at your disposal during your stay at The Lombok Lodge.
H O U S E K E E P I N G
Unless another specific service level has been requested, our Lodge attendants provide services to refresh your room twice a day. These services normally occur between 9:00 to 14:00 and 19:00 to 21:30. If you prefer us to service your room at another specific time during the day, we would be delighted to accommodate your request.
H O T E L – A P P
Service at Your Fingertips and Free Spa.
As a part of our efforts for a paperless policy, and knowing well that our guests require privacy, but at the same time, ask for high-level services, we have created The Lombok Lodge Hotel Application. The Hotel App allows you to order food & activities online, offers a digital media platform and as well a live chat service through which you can have a 24/7 contact with our service team, getting immediate responses to any requirement you might have.
Download our hotel app with your personal device, enjoy our services at your fingertips and get a free spa treatment!* Let us know you have successfully installed the app by completing the ‘Free Spa’ Form which will show up on your device immediately after installation.
* Max. one free massage per guest. Choice between a relaxing foot- or head massage. Time slot between 9:00 am – 11:00 am. Valid for app download at your check-in day only.
I C E – B U C K E T
To chill your wine bottle.
Please dial extension ‘0’.
I C E – C U B E S
Please dial extension ‘0’.
I N T E R N A T I O N A L – D I A L I N G
We would be happy to assist you with International calls.
Please dial extension ‘0′.
I N T E R N E T
Complimentary WIFI internet connection is available in your Lodge and as well as in the public areas. Please use the password – ‘thelomboklodge’. We would be delighted to assist you with establishing a connection if required. Do not hesitate to dial extension ‘0’.
I M A C
Two iMac’s are available at The Lodge Internet Corner near the lobby.
I N S T A G R A M
Post your favourite moments on Instagram using #thelomboklodge2020 #lomboklodgegram @thelomboklodge
I P A D
Your personal iPad has been provided for in-room use only. The Lodge iPad will not work outside of the private area of your room. Do not hesitate to contact us, should you prefer more detailed information on how to use The Lombok Lodge APPS and The Lodge Apple Tv & Music System.
I R O N & I R O N – B O A R D
Do not hesitate to dial extension ‘0’.
L A U N D R Y – S E R V I C E S
We offer a laundry service. The Laundry bags are located in the closet for your convenience. Please advise us when you would like them collected. Laundry is charged at the prices listed on the form.
L I V E – C H A T – S E R V I C E
Use our live-chat service or text us on Whatsapp to +62 (0)851 00622 926 from your phone. We’ve got you covered 24/7.
L O C A T I O N
The Lombok Lodge is located only 30 minutes from Sengiggi,the main tourist centre of Lombok, 10 minutes from Gili Air, and about 90 minutes from International Airport of Lombok.
L O M B O K – L O B S T E R – M E N U
Chef Jiwa Raga’s delicious 6-Course Signature Dinner with Fresh Lombok Lobster.
Not to be missed while staying at The Lombok Lodge.
L ‘ O S T E R I A – L O M B O K
The name of The Lombok Lodge Italian Lunch Restaurant.
The best pizza and pasta, and many other timeless classics of Italian cuisine, such as antipasti, salads and delicious dolci. Operating Hours – 11:30am – 3:30pm
L U G G A G E – P I C K – U P
Please dial extension ‘0’.
We would be delighted to assist you.
L U N C H – P R O M O
Daily 2-Course Lunch
– only USD 20++ per person –
You can make your choice from our extensive lunch menu,
offering International Choices, Italian Cuisine, Tapas, Keto Kitchen and Vegan-, Vegetarian Options.
Choose from The Lombok Lodge Take-Away menu for your tour-days
* The above promotional rate is only applicable for the entire duration of your stay. No drinks included. Picnic Baskets & Take Away Lunches are available without additional charges.
‘M A T I – L A M P U’
Although there is 24-hour electricity available, it is not uncommon for blackouts to occur in Lombok.
We do have a backup generator at The Lombok Lodge.
‘M U S I C… W H A T- F E E L I N G S – S O U N D – L I K E
– Ways to play your favourite songs –
YOUR – OWN – MUSIC
Pair your personal device wireless with the Bose Bluetooth System
1. On the Bose remote control, press and hold the bluetooth button until the bluetooth indicator blinks blue
2. On your device, turn bluetooth on and select Bose System from your device list
3. Once paired, the Bose System appears connected in the device list
4. The system emits a tone and the bluetooth indicator glows white.
THE LOMBOK LODGE – IPAD – MUSIC
Stream music from your Lodge iPad to the Apple TV & Bose Sound System
1. Switch on the TV and select HDMI 1 on the TV Remote Control
2. On the Bose remote control, press the TV button and increase the Bose Volume
3. Tap PLEX on The Lombok Lodge iPad
4. Select the folder ‘Music’ and choose the music of your choice
5. Swipe up from the bottom of your screen to open Control Center
6. In Control Center, swipe horizontally to find the Now Playing screen
7. Tap Apple TV to stream music.
N E S P R E S S O
For your convenience, a Nespresso Coffee Machine and Nespresso Coffee cups are provided at your Lodge.
N O N – S M O K I N G
All Lodges are non-smoking Lodges.
N E W S P A P E R – O N L I N E
Read Today’s Newspapers and Magazines.
Discover news from around the world.
Download The Lombok Lodge Hotel App and log in at The Lombok Lodge Media Platform.
#AtYourService
P A P E R L E S S
We’ve learned our guests love to keep things simple so we have made your arrival paperless with no forms to fill in. We also like to keep things as paper-free as possible. The new Lombok Lodge APPS, are loaded with in-house entertainment, services and information about The Lodge and its surroundings.
P I C T U R E S – I N – A – B O X
“The moment may be temporary, but the memories are forever”
The Lombok Lodge Private Photoshoot service is available. Approximately 100 pictures in colour or black and white will be provided on CD, a great memory of your stay to take back home. An album or printed pictures not included and only available with an additional charge.
A 24 hours’ notice is required, pictures ready before your departure.
Depending on availability.
P L A Y S T A T I O N
Have fun! A PlayStation PS4 is at your disposal upon request.
P O O L – R E F R E S H M E N T S
Your daily complimentary home-made pool refreshment,
served daily at 1:00 pm, at The Lombok Lodge Pool.
P O S T C A R D S
Postcards are available in the stationery-set of your room. We would be happy to assist you to provide the cards with stamps and to bring them to the Lombok Post-Office.
P R I V A C Y
Please use the ‘Privacy’ Sign / ‘Do Not Disturb’ sign for your privacy.
R A S A – I N D O N E S I A – M E N U
.Delicious 5-Course Dinner with Chef Jiwa’s favourite Indonesian Dishes
Not to be missed while staying at The Lombok Lodge.
R O O M – T O – R O O M – C A L L S
Dial extension ‘1’ + The Lodge number of your family or friends. Dial extension ’26’ for Lodge Delapan (8) and extension ’28’ for Lodge Sembilan (9).
R O O M – S E R V I C E
Available, without additional charges, between 7:00 am and 11:00 pm.
R I J S T T A F E L – E X P E R I E N C E
A special Indonesian dinner experience by Chef Jiwa Raga. Special vegetarian menu and other dietary restriction are available.
R I N D I K
Weekly at The Lodge Fine Dining restaurant ‘FLAVORS’.
Entertainment program may change without notice.
S A F E T Y – D E P O S I T B O X
A personal safe is provided in your Lodge. Instructions for use can be found next to the safe. Please be advised that The Lodge will not be held responsible for any lost, damaged or stolen property.
S A V E – T H E – P L A N E T
The Lombok Lodge (BPA free) Tumbler is very suitable for personal use during your time here with us and even more while doing activities in Lombok. Using The Lombok Lodge reusable water bottle instead of plastic bottles will create a green and sustainable earth while keeping you healthy. Fresh Water and the refreshing The Lombok Lodge Detox Waters are available at our complimentary at our Lobby Snack Corner & at The Lombok Lodge Beach Bar.
S E C U R I T Y – G U A R D
Safety and security of our guests are our highest priority. The Lombok Lodge private security guards are on 24 hour duty touring The Lodge area.
S H U T T L E – B O A T
Daily fixed departure time at 9:30am, return 2:30pm.
Click here for more information >
S N A C K – C O R N E R
Fresh home made cookies, Lombok Peanuts and refreshing drinks are available at our complimentary in the lobby area between 9:00 am and 6:00 pm.
S P A – T R E A T M E N T S
At The Lombok Lodge Frangipani Spa, luxurious treatments and total relaxation are provided by a team of five therapists. The Lodge Spa Menu offers a series of complete treatments of ancient traditions, modern approaches and spiritual influences; natural facials, Shiseido facials, Balinese massages, body wraps, hot stone treatments and O.P.I mani- and pedicure. The Lombok Lodge Frangipani Spa is open from 9:00 am until 8:00 pm. Please be informed that our last treatment appointment is at 7:00pm.
S U N B U R N
A word of caution; please be careful!
Cool down the sunburn with The Lombok Lodge Sunburned Wrap and The Lombok Lodge Ice Cucumber Bath Ritual.
S U R Y A – S U R W A N A
While staying with us, we offer you the beautiful experience to welcome the sunrise at The Lodge Jetty, while you enjoy coffee or tea with some pastries, free of charge. Please dial extension ‘0’ in order to make an appointment with Lombok’s most beautiful sunrise or book online. Sunrise Cruises are available with additional charges.
T A I L O R I N G – S E R V I C E – B U T T O N – R E P A I R
24 Hour Service. Dial ‘0’ for assistance. Charges may apply.
T H E – L O M B O K – L O D G E – B A N D
Weekly at The Lodge Fine Dining restaurant ‘FLAVORS’.
Kindly find The Lombok Lodge Playlist at The Lodge Music APP.
Entertainment program may change without notice.
T I M E – Z O N E
Lombok time zone is UTC /GMT +7. There is no daylight saving time difference throughout the year as Lombok lies in the tropics just south of the equator. We have around 12 hours daylight all year round in Lombok with sunrise at 6:00 am and the sun sets just after 6:00 pm.
T R A N S F E R S
A transfer to/from the new International Airport of Lombok (LOP) to The Lodge is available with the charge of USD 115++ per car, per way. A transfer to/from Teluk Kodek/Teluk Nare Harbor to The Lodge is available with the charge of USD 25++ per car, per way. Private boat transfers to/from the Gili Island of your preference are available on request.
T U R N D O W N – S E R V I C E
For your comfort, we offer a twice-a-day housekeeping service while staying with us. Do not hesitate to inform us about your special preferences for making up your Lodge. Select your evening bath preference as a part of The Lombok Lodge turndown service.
Charges will apply
T U R N D O W N – B A T H – R I T U A L S
Select your evening bath preference as a part of The Lombok Lodge turndown service. Charges will apply.
TV
Staying tuned on world news during your holiday is possible with Satellite HR TV as it is available in your Lodge. A DVD-player is available on request.
T V – C H A N N E L – L I N E – U P
Click here for The Lodge TV Channel Line-up >
U N I F O R M
The Lombok Lodge uniform – tailor-made to fit your body type and stature – is available at The Lombok Lodge Boutique.
Y O G A – S E S S I O N S
Click here
Y O G A – M A T S
Two Yoga mats are available in your room.
Please dial ‘0’, in order to have additional yoga mats delivered to your room.
W A K E – U P – C A L L S
Please dial ‘0’.
W E L C O M E – G I F T
A 30-minute free head- of foot massage, valid for app download at your check-in day only. Book your free spa treatment on your check-in day, for a free treatment any day of your stay, between 9 am and 11 am.
Have you downloaded our in-house app later than your check-in day, or do you let us about your app-download – by using the form – later than your check-in day? No worries, you are still able to book the 30-minute Head or Foot Massage using this form, however, the charge of IDR 590++, price per treatment will apply. Thank you for your kind understanding.