C –

C-ASHIER

Foreign currency is accepted for payment of accounts and can be exchanged for local currency (Rupiah). Payments can be made at the lobby, based on The Lodge’s current exchange rate.

C-LOTHES – RACK

A retractable clothesline is available in the shower area of your bathroom, perfect for drying your swimwear and towels.

C-REDIT CARDS

We accept Visa, Master Card and AMEX.

C-OCONUT OIL

Fresh pressed Coconut Oil is available upon request at The Lodge Boutique.

C-ELEBRATIONS

A special day in a special place. To make your stay even more memorable, we are delighted to offer a selection of romantic dining options.
For more information, please don’t hesitate to ask.

SPECIAL DINING

D –

D-OCTOR

Our doctor on call is available 24/7. If you require any medical assistance, please don’t hesitate to contact your e-butler.

D-RESS CODE

Feel free to dress comfortably during your stay at The Lombok Lodge. However, we kindly request that in The Lodge Beach Bar & La Terrazza, our female guests wear a cover-up over bathing suits and men cover their bare chests. Out of respect for local customs, we ask that you refrain from any form of nudity in public areas, including topless sunbathing for ladies. Thank you for your understanding.

D-RONE

We prioritize the privacy and relaxation of our guests. Due to the presence of open showers and private spaces, drones are not permitted on the Hotel / Villa & Bagno Di Gili premises. If you wish to use a drone, please contact us in advance, and we will do our best to accommodate your request in designated areas.
Thank you for your understanding and cooperation!

E –

E-LECTRICITY

The electric current is 230V, 50 Hz cycles. Please be aware that electricity blackouts may occasionally occur on the island of Lombok. To charge your electronic devices, you will find electrical sockets near your bed. For your convenience, adapters are available at all times. Simply contact your E-Butler if you would like an adapter delivered to your room / villa.

E-ARPLUGS

For a good night’s sleep in Lombok. Thank you to contact your E-Butler.

E-MERGENCY PROCEDURES

In the unlikely event of a fire in your Lodge, please follow these steps:

• Remain calm.

• Notify reception immediately.

• Evacuate —close all doors and windows, and turn off the AC.

• Do not risk your safety trying to collect personal belongings.

• If the fire is small, you may use the fire-fighting equipment located inside the cabinet of your room.

Always prioritize your personal safety above all else.

F –

F-EEDBACK

We welcome and appreciate any feedback you have regarding your services and facilities. If you have any personal suggestions on how we can improve, please don’t hesitate to share them with us. We’re eager to hear from you and continually strive to serve you better.

FEEDBACK

F-LAVORS

The name of our fine dining restaurant is The Lombok Lodge Fine Dining. Enjoy a romantic ‘Al Fresco’ dining experience at the edge of the ocean (weather permitting). Restaurant operating hours are from 7:00 PM to 10:30 PM.

MENU

F-OGGING

To control insects on the property, we conduct weekly fogging. This service uses a fogging machine that releases insecticide vapors to eliminate mosquito breeding. You will be informed in advance of the scheduled fogging times.

F-INE DINING

A daily changing 5-course dinner is included in your accommodation rate and will be served at ‘FLAVORS’ Restaurant. Please feel free to inform us of any special preferences or personal requests—we’re happy to accommodate your needs.

F-USION BAND

Weekly entertainment is available at The Lodge Fine Dining Restaurant ‘FLAVORS’. Please note that the entertainment program may change without prior notice.

F-LORIST

Flowers for any occasion are available upon request with 24 hours’ notice.

ORDER NOW

G –

G-OURMET

Each Lodge, Villa, and Glamping Tent is equipped with a fully stocked personal bar, featuring juices, water, and beers. We would be delighted to further customize your personal bar to suit your preferences.

G-RATUITY

We kindly ask that you refrain from giving gratuities to individual members of staff. Should you wish to leave a gratuity for the team, please place the money in an envelope and leave it at the Front Desk. If any staff member has provided exceptional service, we would be grateful if you could write their name(s) on the envelope.

G-ILI MENO GLAMPING

The Gili Meno Tented Rooftop Villa is available for Gili Meno Glamping

G-ILI MENO ECO COTTAGE

The Gili Meno Cottage is the cozy island retreat, available as an extra room for families who prefer to do Glamping at Gili Meno.

H –

H-OUSEKEEPING

Unless a different service level has been specifically requested, our Lodge attendants will refresh your room twice a day. These services are typically provided between 9:00 AM to 2:00 PM and 7:00 PM to 9:30 PM. If you would prefer us to service your room at a different time, please let us know—we would be delighted to accommodate your request.

MAKE UP MY ROOM

I –

I-CEBUCKET

To chill your wine bottle. Thank you to contact your E-Butler

I-CECUBES

To chill your drinks. Thank you to contact your E-Butler

I-NTERNATIONAL DIALING

We would be happy to assist you with International calls. Thank you to contact your E-Butler

I-NTERNET

Complimentary Wi-Fi internet connection is available in your Lodge and throughout the public areas. Please use the password ‘thelomboklodge’ for your stay at The Lombok Lodge and Bagno Di Gili to connect. Please use your villa password for your stay at Lombok Private Villa Estate. Please use If you need assistance with connecting, please don’t hesitate to contact your E-butler—we’d be happy to help.

I-NSTAGRAM

Post your favourite moments on Instagram using #thelomboklodge #TLLHospitality

I-PAD

Your personal iPad has been provided for in-room use only. Please note that the Wi-Fi connection on your Lodge iPad will not work outside the private area of your room. Should you need more detailed information on how to use , please don’t hesitate to contact us—we’d be happy to assist.

Please note that iPads are not available at the Gili Meno Eco Cottage, neither at Lodge Sembilan

I-RON & IRON BOARD

Thank you to contact your E-Butler

L –

L-AUNDRY SERVICES

We offer a laundry service for your convenience. The laundry bags are available in the closet. Please let us know when you would like them collected. Laundry charges are based on the prices listed on the provided form.

COLLECT LAUNDRY

L-OMBOK LOBSTER MENU

Don’t miss Chef Jiwa Raga’s exquisite 6-Course Signature Dinner, featuring fresh Lombok lobster—a true culinary highlight during your stay.

L-OSTERIA LOMBOK

The name of The Lombok Lodge Italian lunch restaurant is Trattoria di Lombok. Indulge in the best pizza, pasta, and a variety of timeless Italian classics, including antipasti, salads, and delicious dolci. Operating hours are from 11:00 AM to 3:30 PM.

WEB

L-UGGAGE PICK UP

Please contact your E-Butler. We would be delighted to assist you.

M –

M-ATTI LAMPU

Although 24-hour electricity is available, blackouts can occasionally occur in Lombok. Rest assured, we have a backup generator to ensure your comfort during any power interruptions.

N –

N-ESPRESSO

For your convenience, a Nespresso Coffee Machine and Nespresso coffee cups are provided in your Lodge/Villa. Enjoy a freshly brewed cup at your leisure.

NON-SMOKING

All Lodges and Villas, as well as the Tented Rooftop Villa and the Gili Eco Cottage are non-smoking.

P –

P-APERLESS

We understand that our guests appreciate simplicity, so we’ve made your arrival paperless—no forms to fill out. To further reduce paper use, the iPad in your room is loaded with in-house entertainment, services, and all the information you need about our properties and the surrounding area. Enjoy the convenience!

P-ICTURES IN A BOX

“The moment may be temporary, but the memories are forever.” The Lombok Lodge Private Photoshoot service is available to capture your special moments. You will receive approximately 100 pictures in either color or black and white, delivered via Google Drive—a beautiful memory of your stay to take home. Please note, albums or printed pictures are not included and are available for an additional charge. A 24-hour notice is required, and your pictures will be ready before your departure, subject to availability.

MORE INFO

P-OOL REFRESHMENTS

Enjoy your daily complimentary homemade pool refreshment, served at 1:00 PM

P-OST CARDS

Postcards are available in the stationery set of your room. If you’d like, we’d be happy to assist by providing stamps and taking your postcards to the Lombok Post Office for you.

P-RIVACY

For your privacy, please use the ‘Privacy’ or ‘Do Not Disturb’ sign as needed.

R –

R-ASA INDONESIA

Indulge in a delicious 5-course dinner featuring Chef Jiwa’s favorite Indonesian dishes. A culinary experience not to be missed during your stay.

MENU

R-OOM SERVICE

Available, at no additional charge, between 7:00 AM and 11:00 PM.

ROOM SERVICE

R-IJSTAFEL EXPERIENCE

Experience a special Indonesian dinner curated by Chef Jiwa Raga. We also offer a vegetarian menu and can accommodate any other dietary restrictions to ensure a memorable dining experience.

MENU

R-INDIK

Every week at The Lodge Fine Dining Restaurant ‘FLAVORS’, we offer an entertainment program. Please note that the program may change without prior notice.

S –

S-AFETY DEPOSITBOX

A personal safe is provided in your Lodge / Villa, and instructions for use can be found next to the safe. It’s recommended to use the safety deposit box. Please be advised that The Lombok Lodge Management will not be held responsible for any lost, damaged, or stolen items.

S-AVE THE PLANET

The Lombok Lodge (BPA-free) Tumbler is perfect for personal use during your stay and especially for activities around Lombok. By using our reusable water bottle instead of plastic bottles, you’re contributing to a greener, more sustainable planetwhile staying healthy. Fresh water and our refreshing Detox Water of the Day are available complimentary at our Snack Corner.

S-EASIDE TABLE

The Lombok Lodge Seaside Table is the perfect spot for a private breakfast, lunch, or dinner at the edge of the ocean. Please note, additional setup charges may apply. The Seaside Table is suitable for a maximum of 3 guests.

S-ECURITY GUARD

The safety and security of our guests are our highest priority. Our security guards are on duty 24 hours a day to ensure your peace of mind during your stay.

S-HUTTLE BOAT GILI MENO

The daily fixed departure time is 9:30 AM, with a return at 5:30 PM.

MORE INFO

S-NACK CORNER

Fresh homemade cookies, Lombok peanuts, and refreshing drinks are available complimentary at our Snack Corner.

S-PA TREATMENTS

At The Lombok Lodge Frangipani Spa, indulge in luxurious treatments and total relaxation provided by our team of five skilled therapists. Our Spa Menu offers a range of complete treatments blending ancient traditions, modern approaches, and spiritual influences. Enjoy natural facials, facials, Balinese massages, body wraps, hot stone treatments, and O.P.I manicures and pedicures. The Frangipani Spa is open from 9:00 AM to 8:00 PM, with the last treatment appointment available at 7:00 PM.

S-UNBURN

A word of caution—please be careful in the sun! To cool down any sunburn, try our Lombok Lodge Sunburned Wrap or the Lombok Lodge Ice Cucumber Bath Ritual for soothing relief and comfort.

S-URYA SEVANA

During your stay with us, we invite you to experience the beauty of sunrise at The Lodge Jetty, where you can enjoy coffee or tea with pastries, free of charge. To make an appointment for Lombok’s most beautiful sunrise, please contact your E-Butler.

T –

T-AILORING SERVICES | BUTTON REPAIR

24 Hour Service. Contact your E-Butler for assistance. Charges may apply.

T-HE LOMBOK LODGE BAND

Every week at The Lodge Fine Dining Restaurant ‘FLAVORS’, enjoy a curated entertainment program. You can find The Lombok Lodge Playlist on The Lodge Music App. Please note, the entertainment program may change without prior notice.

T-IME ZONE

Lombok operates on UTC/GMT +7. There is no daylight saving time difference throughout the year, as Lombok lies in the tropics, just south of the equator. Lombok enjoys approximately 12 hours of daylight year-round, with sunrise at 6:00 AM and sunset just after 6:00 PM.

T-RANSFER

Transfers to and from Lombok International Airport (LOP) to The Lodge are available at a charge of USD 125++ per car, per way. Transfers to and from Lombok International Airport (LOP) to Lombok Private Villa Estate are available at a charge of USD 125++ per car, per way.

Transfers to and from Teluk Kodek/Teluk Nare Harbor to The Lodge are available at a charge of USD 35++ per car, per way and at

Private boat transfers to and from your preferred Gili Island are available upon request.

MENU

T-URNDOWN SERVICE

For your comfort, we offer a twice-a-day housekeeping service while staying with us. Do not hesitate to inform us about your special preferences for making up your Lodge. Select your evening bath preference as a part of the turndown service. Charges will apply.

* Bath Rituals are not available at ‘The Gili Meno Eco Cottage’

TURN-DOWN NOW

BATH RITUALS

T-V

Staying tuned on world news during your holiday is possible with Satellite HR TV as it is available in your Lodge. A DVD-player is available on request.

TV MANUAL

U –

U-NIFORM

The Lombok Lodge Hospitality uniform – tailor-made to fit your body type and stature – is available at our Boutiques

Y O G A – S E S S I O N S
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Y O G A – M A T S
Two Yoga mats are available in your room / Villa

Y –

Y-OGA SESSIONS

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Y-OGA SESSIONS

Two Yoga mats are available in your room / Villa

Y O G A – S E S S I O N S
Click here

Y O G A – M A T S
Two Yoga mats are available in your room / Villa